Wholesale
Requests for discount terms and questions about returns should be directed to our Sales and Marketing Director, Tom Wells.
New American Press generally accepts returns within six months of invoice date, according to the following conditions:
-
Books ordered at discounts greater than 40% are non-returnable.
-
Total returns cannot exceed 20% of combined invoices for any title over a 12 month period; returns in excess of 20% for a particular title over a 12-month period will be destroyed without customer credit.
-
All returns must include a copy of the original invoice; returns arriving more than 180 days after invoice date will be destroyed without customer credit.
-
All returns must be shipped at the customer’s expense; customers are encouraged to use a shipper providing insurance and tracking capabilities. New American Press cannot issue credit for merchandise lost or damaged en route.
-
All returns must be in original packaging and in perfect condition; returns not meeting these requirements cannot be credited, and will be disposed of without further notice.
-
Approved returns will be credited minus a 10% handling fee.
